News Flash

1 Announcements

Posted on: February 28, 2019

What Should You Know about the Scheduled Chlorine Maintenance?

Chlorine water maintenance

Starting Monday, March 4 the North Texas Municipal Water District (NTMWD) begins the annual chlorine maintenance of Plano’s water system. There has been quite a bit of conversation and news coverage about the topic, but there are still some who have questions.

First, all cities on the NTMWD water system undergo maintenance at the same time – see a map of member cities and customer cities.

During the maintenance period, which ends April 1, some customers may notice a slight change in the smell or taste of their water. If you do, try these tips:

  • Fill a pitcher of water and place it in your fridge overnight. This allows the chlorine to dissipate.
  • Add a slice of cucumber to a glass of water for a few hours to improve the taste.

This video explains the process and what you can do:

Normally, chloramines (a combination of chlorine and ammonia) are used to treat our water. However, for this maintenance, the level of chlorine remains the same but no ammonia is added. Chlorine prevents bacteria, parasites and viruses from growing in our drinking water. For added care, the NTMWD and the City of Plano test the water year-round and during the maintenance period.

Bottom line? You can drink the tap water – it’s safe. For more information, visit or

NOTE:  During this 28-day water system maintenance, you may see the City flushing hydrants.

Facebook Twitter Email

Other News in 1 Announcements

Jack Carter Park sign

Take a Spin on the S.E.E. Plano Tour

Posted on: March 20, 2019
Couch to 5K

Take the Plunge into Couch to 5K Training

Posted on: February 21, 2019
Plano CRX drug program WEB

Buy PlanoCRX Meds with REVISED Order Form

Posted on: November 29, 2018